Public Others Government Business Arts Community
Entertainment Lifestyle Services People Travel Internet Stuff




Singapore Airport Flight Information Tel: (65) 1800 542 4422



     American Express has an Express ATM in Terminal 1.


Where to find American Express in Singapore:

At 320 Orchard Road, Tang Plaza, Singapore 238864, Open Daily from 9am to 9pm, and Singapore Changi Airport, Terminals 1 and 2. Open 24 hours, 365 days a year.

    Airport Tax

     Passenger Service Charge: S$21*  (*with effect from 1 Mar 2002)


     From 8 February 2002, you can take the MRT to the Changi Airport. From the city centre, it's only a 27-minute ride. The train service from the Changi Airport station operates at an average frequency of 12 minutes and its service hours are as follows:

     Changi Airport station to City Hall station
First train: 5:31am (Mon to Sat), 5:59am (Sun and public holidays)
Last train: 11:18pm (daily)

     City Hall station to Changi Airport station
First train: 6:09am (Mon to Sat), 6:45am (Sun and public holidays)
Last train: 12:03am (daily)

     The fare for a single trip from Changi Airport station to City Hall station is SGD 1.40. For the convenience of travellers, trains serving the Changi Airport station provide luggage racks and free space in every carriage.


     Passengers waiting at Changi Airport now have a choice of three specialised lounges- Sports Arena, News Hub and Movie Theatre.

     The Sports Arena shows ESPN, Star Sports and the Football Channel. News Hub offers major international news channels, such as BBC World, CNBC and CNN International, as well as Channel News Asia, and financial information from Bridge News and Bloomberg News. A news-stand there offers a range of newspapers and magazines. The Movie Theatre plays movies from Star Movies channel on a large 84-inch back projection screen. These three lounges are located at the departure and transit areas of Terminals 1 and 2.

    Children's Playground

    Changi Airport has a place for young travellers to have moments of fun. This play area is located near the Country Manna Family Restaurant at Terminal 1 or on Level 3 within the Entertainment Centre at Terminal 2. Suitable for children aged from 1 to 12.

    Smoking Room

    If you wish to smoke, you can make your way to either Changi Airport's Smoking Room or Outdoor Smoking Areas.

    Left Baggage

    You can have your luggage looked after, if you need to leave the Airport. This service is available 24 hours. For enquires, please email :

    You can contact the personnel at the 24-hour service counter at Tel: 6214 0628 (Terminal 1, Basement West #B21-62) and Tel: 6214 1683 (Terminal 2, Arrival Meeting Hall North #016-024).

    This service is also available 24 hours daily inside both the Departure/Transit Lounge in Terminal 1 (Departure/Transit Lounge East #021-19 Tel: 6214 0318) and in Terminal 2 (Departure/Transit Lounge South #026-068 Tel: 6214 0448).

    Snooze Time

    Changi Airport's two passenger terminals have five designated areas that provide free rest facilities to help passengers catch up on their beauty sleep. There are nearly 60 reclining snooze chairs around the two terminals of Changi Airport that can be used by any traveller. Some snooze chairs are even fitted with vibrating alarm clocks to wake the traveller in time for his flight. The rest areas where these snooze chairs can be found are made conducive for napping as lights are dimmed and glass panels are darkened to keep out the glare in the day. There are also massage chairs where you can soothe your weary body.

    Aside from these free facilities, travellers can also drop in at the two transit hotels to rest in the privacy of well equipped rooms. The hotels charge S$40.45 to S$86.60 for every six hour block. The hotels also offer shower facilities, a swimming pool and a jacuzzi.

    Travellers who do not need a room can get their rest in private bunks at the Plaza Premium Lounge and the Rainforest Lounge. Both places also offer massage services, gyms to work out the travel rigours and ample shower facilities.

    Money Changers

    All major currencies are accepted at money changers found in the Departure/Transit Lounge and Arrival Hall of both terminals; operating 24 hours daily. These counters are operated by established banks in Singapore, offering you competitive exchange rates.

    Phone cards are available at these counters. Passengers can also purchase travel insurance from American Express Exchange Services money changers with a credit card.

    Business Centres

    Services like photocopying, faxing, typing and mailing of documents are available at the Transit Hotels for your convenience. Changi Airport's Business Centres open daily from 7am to 11pm, with photocopying and faxing services available 24 hours.

    Internet Access

    Passengers in transit or waiting to board a plane at Changi Airport can enjoy FREE Internet connections on their laptops with the airport's Ethernet LAN/Network points at these designated areas.

  • PC Connection Point: Rest Area in Terminal 1

  • PC Connection Point: Central/ Transit area in Terminal 2

     Passengers can surf the Internet for free at the Free Internet Corners, specially set up for passengers in the Departure/Transit Lounges of Terminals 1 and 2. The Free Internet Corners allow passengers to surf the internet or check their e-mails before they catch their flights. They can be found at Transfer C, Transfer D, East West Music Bar in Terminal 1 and the Transfer E, e-pier, Oasis (Snooze area), Transfer F, Reflection lounge, Events lounge and Skyplex in Terminal 2. These facilities are open 24 hours

    Maps for Tourists

To get free copies of maps & brochures on Singapore, including Singapore Official Guide, please click HERE.

    Clearance of Travellers through Customs

     - Red and Green Channels for customs clearance (important)

    Budget Terminal (Opening on 26 March 2006)

     - $45-million Budget Terminal for low-cost carriers completed

    Web sites

     - Singapore Websites

Anti-theftSecuritySystemsForAirportRetailers provides anti-theft product protection for all airport retailers, ensuring better profits for the retailers.

Changi Airport  is the Web site of Singapore Changi Airport. is all about getting bagtags to help you find your lost luggage. All you need do is purchase the bagtags, with unique serial numbers, from them; register your bagtags; stick them on your luggage and go travelling. If your luggage gets lost, and someone has found it, will notify you via phone, fax or e-mail. A great idea.  is the Web site of United Airlines Singapore.




     - Singapore Airlines to review creative agency


Public transport operators to handle lost & found properties

"With effect from 1 January 2007, the public bus and taxi companies, namely, SBS Transit Ltd, SMRT Buses Ltd, Comfort Transportation Pte Ltd, Yellow-Top Cab Pte Ltd, CityCab Pte Ltd, SMRT Taxis Pte Ltd, Trans-Cab Services Pte Ltd, Smart Automobile Pte Ltd and Premier Taxis Pte Ltd, will handle all properties found in their vehicles and handle all reports on lost and found properties made by their customers and drivers..."



     - Marina Bay and Orchard Road Countdown 2006/2007 events

     - Web surfing in Singapore largely back to normal

     - Damaged undersea cables cause slow Internet access in Singapore

     - Singapore hit by heavy rain and flash floods



     - Three years of free Wi-Fi for Singapore from 1 Dec 2006



Two Years of Free Wi-Fi for Singapore

"Come 2007, Singaporeans will be ushering the new year with at least 24 months, or two years, of free (basic tier) wireless connectivity at up to 512 kbps speeds almost everywhere - thanks to IDA's 'Wireless@SG' programme...

"The three operators are extending this two-year free offering with unlimited usage to all residents and visitors in Singapore, including tourists and business travellers. The sign-up details will be made known from December 2006 by the operators..."



     - Changi Airport's Terminal 2 completes S$240m makeover

     - Police may not allow some IMF/WB civil society representatives to enter Singapore

     - Singapore tightens security ahead of IMF/World Bank meetings


Proposed Spaceport Singapore to offer commercial suborbital spaceflights

"The focal point of the proposed Spaceport Singapore will be suborbital spaceflights. As each suborbital vehicle reaches its maximum altitude of 100 kilometers, passengers will experience up to five minutes of continuous weightlessness, all the while gazing at the blackness of space set against the horizon of Earth..."


     - Traffic at Singapore Changi Airport in 1st half 2006

     - Police arrest Malaysian for smuggling counterfeit S$1 coins


Subutex a Class A Controlled Drug from 14 Aug 2006

"From 14 August 2006, doctors will not be permitted to prescribe and dispense any take-home dosages for existing patients.

"All patients who require Subutex will have to consume their medication under direct visual observation of the pharmacist, doctor and/or his treatment team on a daily basis1 ."



New Singapore biometric passports from 15 Aug 2006

"To facilitate a smooth transition to the BioPass system, ICA will have to close some of its passport application services counters from 9 Aug 2006.

"This will allow ICA to install and test the BioPass systems before its actual launch. As such, only limited passport application avenues will be available from 10 to 14 August 2006..."



Singapore to hold large-scale flu pandemic exercise

21-22 Jul 2006

"This large scale exercise will involve over 1,000 personnel from MOH, the Ministry of Education (MOE), home-front and related agencies such as the Civil Aviation Authority of Singapore (CAAS), Immigration and Checkpoint Authority (ICA), Maritime Port Authority (MPA) and the People's Association..."


     - SMRT taxi fares to go up from 17 July 2006



Smoking ban in eating places starts today

Food outlets such as hawker centres, coffeeshops, cafes and fast food restaurants will be smoke-free from 1st July. To protect patrons from second-hand smoke, smokers are reminded to light up only at designated smoking corners.

Under this new regulation, smoking is banned within the indoor refreshment areas (IRA) of all foodshops (Eg. Coffeeshops, Cafes, Restaurants). They can designate up to 20% of the floor area in their outdoor refreshment areas (ORA) as a smoking corner upon NEA’s approval....


     - Age limit for taxi drivers to be raised to 73 years

     - Their Majesties The Emperor & Empress of Japan visit Singapore


Landmark design of Changi Airport's Terminal 3 unveiled

Terminal 3 will also employ state-of-the-art technologies to create a seamless environment for passengers transferring between the three terminals at Changi Airport.

These include a new People Mover System with a total of seven train stations located at various points within the three terminals, and a high-speed baggage system to facilitate quick transfers of bags between terminals...


     - Use of MyKad & cancellation of Malaysian restricted passports

     - Inaugural Changi Airline Awards

     - Polling Day 6 May 2006 is a public holiday

     - Expatriate fined for verbally abusing immigration officers

     - Food items individual travellers may bring into Singapore

     - Singapore and US begin testing of e-Passports

     - $45-million Budget Terminal for low-cost carriers completed


     - New terminal for low-cost carriers to open on 26 March 2006


Woman fined $3000 for hindering ICA officers in their duties

"Mdm Tan had returned to Singapore from China on 30th September 2005 at about 7.40 pm through the Changi International Airport Terminal 2. ICA officers noticed that she had brought two roast geese from China with her to Singapore.

"Mdm Tan was informed she had to surrender the two roast geese for disposal, as she did not have a licence to bring them in. She hindered the ICA officers in the execution of their duties by refusing to surrender the roast geese brought from China and subsequently throwing the roast geese onto the floor..."


      - Singapore Tourism Board launches 'Unique2Me' Photo Contest

     - Foreigners to get no subsidy at polyclinics from 2006



Compulsory registration for pre-paid SIM card holders

"From 1 November, mobile service providers, such as the Singapore Telecom Mobile Pte Ltd, StarHub Mobile Pte Ltd and MobileOne Ltd, will be required to ensure compliance in recording the personal details of all customers who buy prepaid SIM cards...

"...all existing prepaid SIM card users are required to re-register at retail outlets which sell prepaid SIM cards sold by their respective mobile service providers.

"Customers must be at least 15 years old before being eligible to purchase a prepaid SIM card..."


      - Annual Fire Walking Festival 2005

     - Changi Airport to introduce self-service check-in kiosks in 2006

     - Transit passengers at Changi Airport get to explore Singapore


      - First Gate at Singapore Changi Airport ready for Airbus A380

     - Armed police patrols on MRT trains from 15 Aug 2005

     - Singapore Food Festival 2005 (1 - 31 Jul 2005)

     - S.P.F.G Boutique Cafe opens in Changi Airport Terminal 1

     - Changi Airport's no-frills terminal ready in early 2006

     - Smoking ban to cover more public places from 1 Oct 2005

     - 11,790 Immigration Offenders Arrested in 2004

     - Singapore Taxis - Quality of Service Standards 4Qtr 2004

     - Singapore Tourism Board aims for 8.9 million visitors in 2005

     - Singapore Airlines to be first to fly Airbus A380

     - Singapore tourism targeted to net S$30 billion by 2015

     - Singapore observes one minute of silence on 9 Jan 2005

Previous News

    Singapore Airlines

     Customer Affairs: 

     Tel: (65) 6223 8888

    Other Airlines

Air France

Tel: (65)  6737 6355

American Airlines

Tel: (65)  6839 7766

British Airways

Tel: (65)  6839 7788

Cathay Pacific

Tel: (65)  6533 1333

China Airlines

Tel: (65)  6737 2211


Tel: (65)  6735 3535


Tel: (65)  6226 1533


Tel: (65)  6733 3377

Garuda Indonesia

Tel: (65)  6250 5666

Gulf Air

Tel: (65)  6738 2500

Indian Airlines

Tel: (65)  6225 4949


Tel: (65)  6737 7622

Korean Air

Tel: (65)  6534 2111


Tel: (65)  6245 5600

Malaysian Airlines

Tel: (65)  6336 6777

Northwest Airlines

Tel: (65)  6336 3371


Tel: (65)  6839 7788

Scandinavian Airlines

Tel: (65)  6235 2488


Tel: (65)  6225 4488

Swiss International

Tel: (65)  6823 2010

Thai Airways

Tel: (65)  1800 224 9977

United Airlines

Tel: (65)  6873 3533