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     FrontPage Edition: Tue 2 January 2007

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Public transport operators to handle lost & found properties

Source: www.lta.gov.sg

Public Transport Operators To Administer Lost And Found Properties

With effect from 1 January 2007, the public bus and taxi companies, namely, SBS Transit Ltd, SMRT Buses Ltd, Comfort Transportation Pte Ltd, Yellow-Top Cab Pte Ltd, CityCab Pte Ltd, SMRT Taxis Pte Ltd, Trans-Cab Services Pte Ltd, Smart Automobile Pte Ltd and Premier Taxis Pte Ltd, will handle all properties found in their vehicles and handle all reports on lost and found properties made by their customers and drivers.
Drivers shall deposit all property found directly with their respective companies.
At the same time, LTA shall cease to receive properties found, or handle reports on properties lost and found, in the said companies' vehicles. It will only handle reports of lost and found properties in vehicles that do not belong to the companies mentioned above.
The move transfers an integral aspect of customer service, currently under the purview of LTA, directly within the control of the respective transport companies and allows the companies to be more responsive to the needs of their customers. The companies will trace and return the properties found to the rightful owners.
If the owners are not traceable, or the properties not claimed, after three months, the companies may dispose of such properties through a public auction or in such other manner as may be approved by the Registrar. These other measures may include donating the properties to charitable organisations or donating the proceeds of any public auction to charitable organisations.
This move also makes the lost and found procedure for properties on public buses and taxis consistent with the procedures for lost and found properties on the Rapid Transit Systems, whereby the respective operators handle lost and found properties.
Passengers are advised to report any incident of lost and found properties to the relevant companies at the following addresses:
Comfort Transportation Pte Ltd
Yellow-Top Cab Pte Ltd
CityCab Pte Ltd
383 Sin Ming Drive
Singapore 575717
Tel: 6552 4525
Email: feedback@ctpl.com.sg

SMRT Taxis Pte. Ltd.
60 Woodlands Industrial Park E4
Singapore 757705
Tel: 6555 8888
Email: corpcomms@smrt.com.sg

Trans-Cab Services Pte. Ltd.
No. 58 Defu Lane 1
Singapore 539498
Tel: 6555 6666
Email: transcabservices@singnet.com.sg

Smart Automobile Pte Ltd
1301 Bedok North Avenue 4
Singapore 489945
Tel: 6485 7777
Email: feedback@smartcab.com.sg

With effect from 7 Jan 2007
39, Tampines Street 92 #01-11,
Singapore 528882
Tel: 6485 7777
Email: feedback@smartcab.com.sg

Premier Taxis Pte. Ltd.
14 Chang Charn Road
Singapore 159642
Tel: 6363 6888
Email: feedback@premiertaxi.com

SMRT Buses Ltd
6 Ang Mo Kio Street 62
Singapore 569140
Tel: 1800 - 3368900
Email: corpcomms@smrt.com.sg

SBS Transit Ltd
205 Braddell Road
Singapore 579701
Tel: 6383 7211
Email: lost&found@sbstransit.com.sg

Source: www.lta.gov.sg Media Release 27 Dec 2006

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